Employee Performance Evaluation

Service to Clients / Public

  • Frequently rude and impolite.
  • Demonstrates poor customer relations skills.
  • Frequently carries on personal conversations in person or on the phone while clients and customers wait.
  • Gets annoyed with clients who ask too many questions.
  • Frequently forgets to follow through on customer requests.
  • Usually maintains a competent and professional demeanor in dealing with clients and the public.
  • Courteous and knowledgeable.
  • Tries to be helpful.
  • Answers all questions promptly and accurately.
  • Forwards any complaints or problems to supervisor immediately.
  • Always follows through and finds the answers to any questions and reports back to the customer promptly.
  • Employee has received numerous letters of commendation for excellent customer service.

Complete your info (optional)